CRM Manager

The CRM Manager has technical and Digital Marketing skills and is in charge of managing and updating the Clients’ CRM platforms. At the same time, he/she provides the Customer Relationship Management a strategic approach in terms of customer-centric logics. Main responsibilities: Analysing clients’ architectures and internal flows, developing and implementing CRM projects Managing Client Databases and CRM platforms Analysing and subsequently structuring a strategic approach to the CRM in terms of customer-centric logics; Implementing, maintaining and updating the main platforms such as Hubspot, SalesForce and the like; Close cooperation with the whole Marketing team and retail department; Active involvement in the strategy and definition of the activities related to client Database (DEM, Automation, etc.) Requirements : Degree in Digital Marketing, IT and/or IT system technician diploma; Master’s Degree and/or advanced training in Digital Marketing; Proven experience in the described or similar position; Excellent oral and written knowledge of Italian; Knowledge and passion for the digital world and developing trends; Outstanding interpersonal and communication skills; Proactive. Plus : Salesforce Marketing Cloud certification Hubspot certification Full name Email Current Position Upload your CV Choose file The file must be in PDF format and 1MB maximum As an interested party, having read the Carrers Privacy Policy statement, expressly consent to the processing of my personal data for selection of employees. Subscribe to our Newsletter Email Having read the Privacy Policy , I authorize FiloBlu the processing of my personal data for business purposes ( e.g. marketing communication, emails ). You can freely give, deny, or withdraw your consent at any time. Use the “Accept” button to consent. Use the “Reject” button or close this notice to continue without accepting. J-18808-Ljbffr