Johnson Controls, Inc.
Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for French speakers who can also speak English to join our team in Bratislava, Slovakia. What you will do Handling collections management for assigned branches, mainly by outgoing calls to customers before and after the due date of the invoice, combined with reminder emails and dunning letters on timely manner (in line with pre-defined collections strategy and established KPIs) Determining reasons of non-payment from customer side, and properly codifying these reasons in the respective IT tools used for cash collections purposes, analyzing repeating reasons, and proposing remediation actions. Registering customers’ disputes on IT tools with appropriate codes for the assigned portfolio of customers and submitting disputes to respective resolution owner and coordination for timely resolution as well as following up on disputes in customer portfolio. Handling inbound calls from respective segments of customers Processing customers’ refunds to customers in case of overpayments and other customer claims. Supporting Cash Application teams by contacting assigned customers and clarifying allocation details for received cash as well as credit notes issued. Supporting Cash Application Team in researching complex cases via account reconciliation. Proposing write-offs, declaration to legal firm and/or submitting cases to 3rd Party Collection Team if cases are not collectable by early collections methods. Support to release orders in related ERP other tools if applicable and communication related to this task (communication with relevant counterparts, departments etc.) Executing company collections strategies. Supporting Credit Management Team, Sales and Finance in customer performance analysis or gather relevant documents needed. What we look for Required Willing to relocate to Bratislava, Slovakia Turkish at B2 level and English at B2 level is required. Enthusiastic, cooperative, and positive attitude. Flexible and able to adjust communication style when working with different audiences. MS-Office knowledge, especially Excel. Preferred Degree qualified. Experience in multinational company. Our Bratislava Business Centre is located in the vibrant city centre alongside the river Danube and is walking distance from the famous Bratislava Old Town. It is home to over 1000 employees and broad range of departments that provide critical services across our organisation. We offer an international working environment where you can work independently and develop your career. Our employees benefit from a flexible working culture that combines office and home working. Bratislava is home to many global organisations attracting a diverse community and is a great hub for international travel by air or by coach. Bratislava itself a beautiful city to visit and close to neighbouring countries and cities for you to also explore and expand your travels. For more information, please go to www.visitbratislava.com When relocating you will be given financial support towards your housing (subject to company policy). J-18808-Ljbffr
Per candidarti a questo lavoro visita www.adzuna.it.
