Field Applications Engineer

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Field Applications Engineer

Apply locations TURIN, ITA time type Full time posted on Posted 3 Days Ago job requisition id JR103723

Tierra is a joint venture company established in 2008 by Topcon Positioning Systems and Divitech, with the goal of developing telematics solutions to maximize management, efficiency, safety and profits.

Tierra designs and develops electronic systems (both software and hardware) for geo-localization, management, remote diagnostics and maintenance of equipment, vehicles, sensors, and industrial products.

In Tierra, the passion for our job is our driving force. Our applications (software) are the outcome of a concrete, functional and innovative approach, because we work for, but most of all, with the Customer.

We are looking for an optimist and never fulfilled person, who is naturally curious, with an out-thinking attitude and able to “catch the wave” of the latest technological trends.

Tierra offers an informal and creative working environment with no boundaries, made by highly-skilled people. Collaboration and exchange are at the basis of our vision.

We are looking for a passionate person who wants to join our Sales Department, to provide technical expertise in both pre and post-sales, working with the customer from prior to the sale, through delivery and installation. He/she will report to Sales Director. He/she will liaise with cross-functional internal teams (Project management, Support, Finance) to improve the entire customer experience. Besides classic sales skills candidates are required to have technical skills on construction, agriculture or industry equipment. Knowledge of mobile on-board electrical systems and controllers is appreciated. This position requires travel.

 Key areas of responsibility include:

• Assist the sales staff in assessing potential application of company products to meet customer needs and prepare detailed product specifications for the development and implementation of customer applications/solutions
• May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client
• May provide software development and consultation to prospective users and/or product capability assessment and validation
• Ensures that the product application/solution is functioning according to specifications.
• May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
• Assess how company products meet customer needs and suggest product specifications for development of customized applications/solutions.
• Develop positive relationships with clients

In order to apply you will need to have the following skills:

• Ability to deliver excellent customer experience
• Excellent organization, communication and stakeholder management skills
• Strong verbal and written communication skills
• An ability to deliver projects and achieve objectives
• Business acumen with a problem-solving attitude
• Technical understanding of equipment.

Required experience:

• 3-5 years' experience in relationship with customers
• Technical skills (software development, telematics systems, construction, agriculture, industrial equipment, electronic control systems, telecommunications, CAN bus standard)
• Excellent working knowledge of English
• A qualification in line with the job description is welcome.

About Us

We are Topcon . We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services.

We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow.

Learn more here .

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