Concession Supervisor – Rinascente Milano

JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship.The refinement of cuts and the perfection of details give form to a figure that stands out by its distinctive belief in excellence and highest quality standard. Jil Sander is looking for the perfect profile as Concession Supervisor for the new opening of Jil Sander Man Concession at Rinascente Milano Piazza Duomo . The Concession Supervisor will ensure continuity and maintenance of strategic standards and operational procedures in order to achieve company goals. Main Responsibilities: Managing with overseeing the day-to-day running of the store Supporting with recruitment and conducting performance/probation reviews Coaching and motivating your team to drive sales delivering exceptional customer service Leading your team to transform each customer’s experience into a special moment, creating a customized experience Ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service Identifying opportunities to drive sales and maximize profitability Achieving commercial target through efficient and effective team organization and through product presentation management Contribute to the improvement of commercial performance through technical knowledge of the product, numerical analysis of sales and stock, product rotation and supervision of VM replenishment Life Skills: Ability to learn and share expertise of products and trends to fit customer’s needs Experience in team training, empowerment and motivation Attitude to create a positive and inclusive work environment Adaptability in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment Strong communication skills (verbal, in person, via e-mail, SMS, etc.) Strong attention to details Time management Problem solving Omni-channel retail orientation CRM digital orientation Flexible availability – including weekends, and holidays Requirements: Proficiency in English and another Language if possible Customer orientation At least 1/2 years of experience as a Supervisor or Assistant Store Manager in fashion or luxury companies LI-CC1 JS J-18808-Ljbffr