• Tempo Indeterminato
  • Roma, Lazio

3m

We are in need of an enthusiastic Customer Operations Senior Analyst – with Italian and French (f/m/) to join our incredible team at 3M in Estero. Growing your career as a Full Time Customer Operations Senior Analyst – with Italian and French (f/m/) is a remarkable opportunity to develop excellent skills. If you are strong in emotional intelligence, negotiation and have the right drive for the job, then apply for the position of Customer Operations Senior Analyst – with Italian and French (f/m/) at 3M today Job Description: Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life’ so it’s equally important you know that the company that you choose to work at’ and its leaders’ will support and guide you. With a diversity of people’ global locations’ technologies and products’ 3M is a place where you can collaborate with 93’000 other curious’ creative 3Mers. “, For more than 30 years at 3M’ I’ve seen firsthand how it’s a place where curious’ creative and collaborative people thrive and build a rewarding career. As a leader in this company’ my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world”, – Mike Roman’ chief executive officer and chairman of the board at 3M The Impact You’ll Make in this Role Person on this position will provide excellence in Customer Service to 3M Customers through order management’ account management’ and essential business communication. As a CO Senior Analyst – with Italian and French – you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here’ you will make an impact by: – Proactive work with Key Accounts Managers to build customer intimacy’ identify improvement initiatives and maximize overall service performance. – Close collaboration with internal teams from Sales &, Marketing’ Supply Chain’ Complaint Handling’ and other support functions to proactively manage customer requirements – Knowledge and use of SAP &, Salesforce systems Your Skills and Expertise To set you up for success in this role from day one’ 3M is looking for candidates who must have the following qualifications: – Bachelor’s/Master’s/Apprenticeship degree or higher from an accredited institution – Strong customer facing skills’ maintains a professional’ positive’ and tactful demeanor with clients and customers (followed by experience in a customer facing function) – Capable to respect deadlines’ maintain data accuracy and follow designed process descriptions in SAP and Salesforce on daily work tasks – Fluent English and advanced knowledge of Italian and French (written and spoken) Additional qualifications that could help you succeed even further in this role include: – Well organized and independent at dealing with complex issues – Team player’ persistent and results oriented – Ability to manage change including quickly adapting to new systems and processes – Eager and capable at improving service and logistics processes Supporting Your Well-being 3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits’ 3M regularly benchmarks with other companies that are comparable in size and scope. – Work Your Way (office/hybrid/remote) – Private medical care – Life insurance – Retirement scheme – Multisport card – Opportunity to work globally as part of an international organization – Work in a respectful’ inclusive and friendly environment with open door policy – Professional training and onboarding package – Supporting your professional development’ possibility to gain certifications/co-founding studies – Supporting your work-life balance through being a part of community groups’ CSR actions’ volunteering – Internal integration events – Holiday Bonus At 3M’ diversity &, inclusion are essential to innovation. We seek and value differences in people This Job ad is addressed to all potential candidates. As an equal opportunity employer 3M will not discriminate against any applicant for employment on the basis of religion’ sex’ sexual orientation’ gender identity’ national origin’ age or disability. If you want to discover more about D&, I at 3M’ please visit Dowiedz si? wi?cej o naszych innowacyjnych rozwi?zaniach na: Our approach to flexibility is called Work Your Way’ which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. Our global Work Your Way initiative gives our employees flexibility in where and how their work can be performed’ subject at all times to any location-specific rules and policies that may be in place from time to time (more information on such rules/policies can be provided upon request from the relevant in-location HR). Please note: your application may not be considered if you do not provide your education and work history’ either by: 1) uploading a resume’ or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here’ select the country where you are applying for employment’ and review. Before submitting your application you will be asked to confirm your agreement with the terms. vetrinabakeca Benefits of working as a Customer Operations Senior Analyst – with Italian and French (f/m/) in Estero: ● Learning opportunities ● Company offers career progression opportunities ● Advantageous package J-18808-Ljbffr

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