Digital Product Owner

Press Tab to Move to Skip to Content Link We’re looking for a Digital Product Owner to join our Digital Platform Management Team in Nuvola, our HQ in Torino, The team develops the mission on these 3 points: continuous improvement of the customer experience of Lavazza customers through the monitoring of digital touch points, especially towards the younger target support business stakeholders in the evolution of digital channels to maximize conversions (orders and lead acquisition) support and training for local teams (subsidiaries) to increase their level of digitalization You will be part of a team of Product Owners, responsible for the management and evolution of the platform with a focus on websites and eCommerce: 1. Business as usual : maximizing operational efficiency in platform management. Supervision of maintenance activities for Lavazza websites Coordination of agencies/suppliers and performance monitoring First level of escalation for critical management of operational activities KPI monitoring 2.Product evolution: ownership of the platform’s technological innovation roadmap, as Product Owner, ensuring alignment with business objectives Collecting requests with impact on the digital products you supervise Preparation of requirements, user stories and acceptance criteria, with the support of suppliers Collaboration with design teams to define the user experience Backlog management, prioritization and quality validation of functional releases Management of the product roadmap and their communication to stakeholders Constant monitoring of digital products and identification of development areas, both in terms of functionality and in terms of performance of the teams involved You’ve proven experience (at least 4 years) as Product Owner (certification as a Product Owner in the Agile framework is a plus) You have an experience using Atalassian products (Jira Software, Confluence) Fluency in English and Italian Do you have propensity to work in cross-functional teams? You share our aim awaking a better world every morning and have an affinity with our company Values authenticity, passion for excellence, responsibility, and inventiveness . (And if you’re a coffee loverthat helps) ✨ In return we offer: Company restaurant service Access to our corporate gym Hybrid working policy (10 days a month remote working) A fast paced and dynamic international context J-18808-Ljbffr