Field Service Engineer

Can you bring a proactive energy to our pedestrian organization? Join our team in Carugate, Italy, and enjoy a collaborative culture that empowers you to build a career you can be proud of. 

What you would do as our Field Service Engineer
The service technician is responsible for on-site doors installation and external technical service when required. He manages the doors installation in autonomy both from mechanical and electrical point of view.
You would also:
• Use all the safety devices as fulfil the safety company recommendation. Installation of new pedestrian doors and entrances systems for ASSA ABLOY, as of replacements.
• Provide technical support (by phone) to external technicians and subcontractors, if required, and interact with customers to provide and process information in response to inquiries, concerns, and requests about products technical instructions.
• Be responsible for interventions repair of doors and entrances c/o customers. Technical surveys for evaluation operations to be performed for installation or replacement of doors and inputs.
• Do doors and entrance automation mapping. Accurate compilation of installation reports and maintenance records using all the company software tools.
• Be responsible for sales of spare parts and optional according to company policies. Management of entrusted material (Van Stock). Annual inventory of the material in inventory guarded (Van Stock).Entrusted the vehicle management.

The skills and experience you need 
We are looking for someone who:
• Has knowledge of customer service principles and practices product knowledge (industrial doors technical knowledge is a plus)
• Knows technical know-how in electromechanical equipment and hydraulic/electronic automation. Also, technical knowledge of entrance systems and industrial automation in general.
• Has experience: at least 3 years in a field engineers roles (doors and screen installation).
• Has Education: technical degree or high school diploma
• Is experienced in informatics: knowledge of relevant computer applications (word, excel, access, mailing systems, order process modules in ERP systems)

 
What we offer 
We’re passionate about providing amazing opportunities and benefits, so you can
continue and progress a lifelong career with us – here’s what we have to offer: 
• Learning and career development opportunities, whether it’s online learning, 
management training or enhancing your skills.
• A competitive salary and incentive schemes.
• Variety of benefits including Holiday Flex, attractive company pension, 
discount portal, recognition scheme and wellbeing program… to name just a few! 

We review applications regularly, so don’t wait 
We are building diverse, inclusive teams, and encourage applications from everyone who 
can see themselves working with us.
To make sure your personal data is safe, we don’t look at any applications sent by email 
or post. If you have any questions about the role or the process, email Giulia Virde, Sourcer partner, at giulia.virde@assaabloy.com. 
Let’s create a safer and more open world – together!

To find out more about us, visit

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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What it's like to work at ASSA ABLOY

When you join our team, you will have plenty of chances to build a career you can be proud of. While you do, you will help us keep creating a safe, secure and more open world.

Hear their stories from every corner of ASSA ABLOY, and learn how you could build your career with us.

Our world of opportunities awaits: including extensive training, international roles and clear expectations for great leadership.

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