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  • Italia

Kering SA

GUCCI Team Coordinator – BLOOMINGDALES TYSON page is loaded GUCCI Team Coordinator – BLOOMINGDALES TYSON Apply locations MCLEAN time type Full time posted on Posted 3 Days Ago job requisition id R121417 Summary Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands. Job Description Role Mission As a GUCCI Team Coordinator, you will be responsible for providing overall store support to the front and back of house team with various sales support, POS, inventory tasks, stock processing and administrative functions. You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand. Key Accountabilities Sales Support Serve as a Gucci Ambassador by displaying a welcoming and friendly attitude to all clients entering the store and direct them to an available Client Advisor or Lead Client Advisor; Support the team in the selling process, ensuring the highest level of client experience; Assist Client Advisors in preparing for VIG client appointments, preparing consignments and closing transactions; Providing dressing room support to Client Advisor and Client; Answer, direct and transfer calls with exceptional level of professionalism; Understand a customer’s needs and orienting them into the departments; Interacting with customers to ensure client satisfaction. POS Packing and providing support during payment process; Facilitate store transfer requests, charge sends, and product inquiries; Accurately capture client data required to close transactions per company expectations and following up on any missing and relevant information; Packing and providing support during payment. Inventory Assisting the sales staff in pulling different styles and sizes from stock; Assist in store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director/Team Manager – Operations. General Escalate all return and exchange paperwork to management on duty for receipt signatures to be captured with daily closing flash paperwork; Knowledgeable of all Gucci products and company policies, specifically on credit, sales and customer service. Key Requirements At least 2 years of experience in luxury retail, hospitality or customer service; Experience with operating POS system, a plus; Excellent interpersonal and communication skills; Strong understanding of customer service needs and priorities; Strong attention to detail and ability to multitask; Familiar in Microsoft Word and Outlook; Flexibility to work a retail schedule, which will include evenings, weekends, and holidays. EOE M/D/F/V Job Type Regular Start Date 2023-11-13 Schedule Full time Organization Gucci America Inc. About Us Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear. Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at www.gucci.com . J-18808-Ljbffr

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