HR Business Partner

Claire’s are looking to appoint a commercially-minded HR Business Partner to support our retail operations in Italy and Switzerland. We can offer the role on a remote basis within Italy. The role requires someone with an excellent understanding of Italian HR and requires strong English skills as you will be working closely with our European HQ based in the UK. Please apply with an English CV if this position is of interest to you. Purpose of the role The primary responsibility of the HRBP Manager Italy & Switzerland is to deliver commercially focussed operational initiatives and operational HR to the field. The HRBP will work directly with the field leadership teams, in partnership, dealing with any operational issues and implementing HR Corporate initiatives. Main responsibilities As the HR Business Partner you will have focus on managing operational ER, implementation of organizational design, Talent & Performance, Culture & Engagement, Communications and Diversity and Inclusion agendas. An autonomous operational and strategic role you will understand the business goals, the global HR Agenda and field leadership team priorities, ensuring key global initiatives and programs are implemented in a consistent way. Build strong relationships with all levels of management, field leadership teams and European HR Teams, providing sound advice and support. Escalation for any issues that arise from employees and leadership teams seeking to resolve any issues in a timely manner. Develop strong relationships with HR teams, Recruitment, Reward, L&D, Payroll and HR Shared Services to implement and constantly improve processes, ways of working to develop collaboration and share best practice. Utilise metrics and reporting to drive continuous improvement and make recommendations to enhance the HR service. Work with field leadership to advise and implement changes in organizational structures to ensure efficiency in using applicable processes and tools. Have strong knowledge of Employment/Labour Laws and use this knowledge to make effective commercial decisions. Manage complex ER issues ensuring suitable resolution and outcomes achieved. Work with Shared Service Centre to put in place effective governance around disciplinary process and procedures and any other process or policy related to managing and improving employee performance. Provide coaching to field leadership on all matters relating to people management; continuously developing and enhancing management capability throughout the business, working with the L&D Manager for Europe. Ensure Talent Management initiatives and programs are implemented working in partnership with the field leadership & HR teams across functional areas of HR including culture and inclusion, workforce strategy and planning, metrics, organizational effectiveness, employer branding, leadership development, succession planning, performance management, total rewards and compliance. Oversee the labour inspection requests for information, have knowledge of these requests and work with the HR Director Support field leadership with the implementation of development programs such as CLIMB and MDP ensuring a consistent approach to delivery is achieved. Partner with the HR Shared Service Centre to receive knowledge of global and local policies and regulations and identify the implications for the field. Assist the HR Director in preparing and leading any local meetings on behalf of the business, on content for agenda, setting up and holding the meetings, engaging with the union member, providing the relevant documentation and information for the meetings, reporting back to the EU HR VP. Participate in key HR initiatives and projects. What are we looking for? To be considered for this role we are keen to hear from applicants with the following skills and experience: Degree educated or equivalent Italian and English speaking (native/Fluent) A solid and significant generalist HR background /- 8 years , evidenced by a proven track record in a similar role with an excellent knowledge of Country employment legislation and current best practice Experience of managing change initiatives. Experience of coaching managers on individual and team issues Thorough knowledge of employee relations practice (disciplinary, grievance and redundancy, performance and absence cases) keeping up to date with emerging issues and the implications of changes in employee legislation Fully competent in Microsoft Office& Excel Strong influencing and interpersonal skills Ability to work autonomously and remotely in the field. Solid analytical skills and demonstrated ability to solve problems quickly and creatively. Ability to communicate (both verbally & written) effectively with people of all job levels. Exceptional planning, prioritization and organizational skills. Claire’s is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. The Claire’s Experience. We’re a global brand powerhouse for self – expression. We are dedicated to making this happen through our products, experiences and most importantly, our people. A Message from CEO, Ryan Vero: Our mission of being a brand powerhouse for self-expression starts with us. We’re proud to say that 45% of our top executive team is female, and 55% of our global population, vice president and above, is female or diverse. By fully embracing the diversity of our global workforce, we inspire innovation and create better experiences for our people and our consumers. Do work that inspires. We’re passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today – more than ever – encouraging others to freely express their many sides is a pretty great thing to be a part of. Play as a team. We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization. Be true to you. The real you is inspirational, and that’s who we want you to be at Claire’s. We want you to bethemost – the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer. Evolve yourself. We want you to be the most you possible. But just as our styles evolve, so do we. That’s why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve. Claire’s Values Learn more about our company and values Claire’s Values Available Roles We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search. J-18808-Ljbffr