Legal Counsel Manager – Payback

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How will you make an impact in this role?

This position is encouraged to provide support for the PAYBACK Italy organization. This is an outstanding opportunity for an entrepreneurially minded individual to operate in a multifaceted environment with the full support of the American Express and Payback Group and with potential to develop a career within the broader organization.

Giving rise to the world’s largest Loyalty Management company, this organization combines the strengths of American Express with the marketing and couponing platform and expertise of the PAYBACK loyalty coalition programme – Europe’s largest multichannel marketing platform. PAYBACK has over 45 million active customers collecting points and obtaining benefits across a wide range of retail, travel and service industries. The business model generates more value for customers, card members and merchants, often engaging with them via social and digital platforms.

What you will do:

In this role you will support the vibrant Global Loyalty Coalition business unit from the ground up, leveraging some fundamental brand, technology, funding and people assets from the wider American Express group.

You will have the chance to report to the Payback Italy Legal Counsel Director, supporting PAYBACK as a member of the Global Loyalty Coalition’s General Counsel’s Organisation in the following matters:

• You will act as Legal Counsel for PAYBACK Italy;
• You will manage corporate secretary matters (to include drafting of Board minutes, shareholder’s meetings, special resolutions etc), required filings and approvals;
• You will draft, negotiate and review agreements with commercial partners, suppliers, services providers, etc.;
• You will give regulatory advice on program terms and conditions;
• You will advise and review program advertising and marketing materials;
• You will provide early warning advice on legal and regulatory developments and potential impacts to the business;
• You will provide assistance as appropriate to Counsel and Director and other fellow lawyers, Compliance, Operational Excellence, members of the General Counsel’s Organisation and staff groups across the company to resolve clients’ issues efficiently and successfully.

What we look for:

• Meaningful experience in commercial law matters, including data protection, consumer protection laws, unfair commercial practices and prize operations law and regulations
• Law degree from an accredited law school in Italy, preferably holding professional qualification
• Strong communication, teamwork and customer facing relationship skills, all with a global view
• Proactive, independent self-starter, with the attitude to resolve complex issues and a strong sense of personal accountability and a “will to win”
• Flexibility and desire to take on new responsibilities as PAYBACK and its businesses continue to evolve
• Ability to balance multiple fast paced tasks, and experience in facilitating change
• Proficient in written and spoken English and Italian

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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