Marketing & CRM Analyst (Temporary Position)

Marketing & CRM Analyst (Temporary Position) ID: 23008358 Job Description Work Location Options: Hybrid You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together. This position is an outstanding opportunity for an open-minded individual to operate in a start-up environment with the full support of the American Express and subsidiary Loyalty Partner organization. PAYBACK is the world’s largest Loyalty Management company operating in Germany, Italy, Poland, Austria and Mexico that allows hundreds of Partners in different industries, Retailers, Service Companies and Online Shopping sites, to engage and reward 60 million customers, through an outstanding and powerful multichannel marketing platform. This position will handle operative processes on PAYBACK proprietary CRM & Marketing Platform, ensuring they are delivered effectively and with high quality to improve results. The position will also collaborate with Partner Managers, to understand Partner’s needs and plan appropriate actions on PAYBACK owned media channels with a focus on performance and return-on-investment based optimization. The ideal candidate has a good knowledge of digital marketing platforms (i.e. email sending, push notification sending, targeting, SMS, etc.), has shown analytical skills and mentality and a proactive attitude. How will you make an impact in this role? Deliver operational tasks with an unparalleled standard of excellence. Analyze data and turn them into insight to guide offer & communication planning. Work together with Partner Manager’s to provide marketing services to high-profile B2B partners. Translate your ideas into real campaigns, reach millions of customers, test, learn and optimize. Minimum Qualifications Educated to at the least degree level in Economics, Statistics or similar degrees with quantitative focus 1 or 2 years of experience in working with Digital Marketing Strong interpersonal skills, both in Italian and in English Highly proficient with Excel and PowerPoint We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Other Jobs You May Be Interested In Sr. Manager, Product Marketing, Global Network Services New York, New York, United States Pune, Maharashtra, India Junior Customer Care Professional (Temporary position) Slide 1 of 5 When you become part of our Talent Community, we’ll keep you posted about future job opportunities that you may be a match for, as well as career-related events. Join Talent Network