Order Fulfillment Specialist – Meals Italy

Order Fulfillment Specialist – Meals Italy page is loaded Order Fulfillment Specialist – Meals Italy Apply locations Milan, Italy time type Full time posted on Posted 2 Days Ago job requisition id R-95308 Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets. How you will contribute You will: Manage the order fulfilment process, respecting the customer segment and channel mix Balance supply constraints and delivery of service levels through cross-functional alignment Use appropriate tools and processes such as availability checks and stock allocation rules Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Good numerical, analytical and logical reasoning skills Microsoft office applications High-level of SAP competence An FMCG/CPG company A customer-facing role within customer service, logistics or sales Experience in an order-to-cash environment Experience in customer service, logistics and sales Good knowledge of the total supply chain/order-to-cash process Strong analytical and problem-solving skills More about this role What you need to know about this position: As Order Fulfilment Specialist, you will report to Order Fulfillment & Customer Collaboration Manager and will support the team in the following main tasks: Analyze customer portfolio orders on daily basis: quantity, availability and supply constraints of full cheese portfolio (philadelphia, osella, sottilette, jocca) Support the manager in performing analysis, preparing reports and implementing new project Manage relationship with sales force, logistic operator, customers and back office external service What extra ingredients you will bring: Degree in Economics/ Engineering/ Logistics/ Supply Chain or related fields Good Excel knowledge (advanced) Italian proficiency mandatory Fluent in spoken & written English Teamwork attitude Well-organized and enthusiastic to learn Analytical and reporting skills Ability for prioritization activities Quickness in learning, execution and autonomy Problem-solving skills, self-motivated, positive thinking and willing to work under tight schedule and pressure Ability to handle customer query and complaint Knowledge in SAP is preferred The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland . No Relocation support available Business Unit Summary At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury , Milka and Alpen Gold chocolates, Oreo , belVita , LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type RegularOrder Management (OTB)Customer Service & Logistics About Us At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life’s moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity J-18808-Ljbffr