Patient Journey Specialist Rare – South Italy

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description PATIENT JOURNEY SPECIALIST ROLE OBJECTIVE: • Gather insights on Patient Journey of the assigned Therapeutic Areas in the territory in charge. • Identify patient journey roadblocks in the specific therapeutic areas and actively support the Patient Journey Lead in coordinating activities to provide solutions to mitigate or resolve them. • Increase awareness on selected pathologies among assigned centers stressing importance of early diagnosis and screening. Identify new centers that could potentially benefit from enhancing disease awareness. • Support the development of networking activities among Hospitals and Centers of Excellence in the assigned territory for the selected pathologies (Spoke & Hub). ACCOUNTABILITIES • Increase Disease Awareness to improve early diagnosis and improve follow up. • Ensure consistent communication to external stakeholders on selected Therapeutic area(s) providing in-depth knowledge and insights to support them in understanding the patient perspective. • Capture insights: o Know and understand the patient journey in the assigned accounts. o Identify local roadblocks and report to the Patient Journey Lead • Provide support to the Patient Journey Lead in the definition of local strategies for patient journey improvement. • Take part to relevant internal meetings and activities dedicated to creating solutions to mitigate or resolve roadblocks in the patient care pathway. • Vehicle specialized expertise from other functions in the Company towards solutions of such roadblocks. • Increase awareness on the existing Centre of Excellence in the assigned therapeutic area, facilitating networking in order to deliver value for patients and the community. • Has the ownership of the implementation of all Patient Journey projects realized in the assigned territory SKILLS and CAPABILITIES Education and experience: • University Degree • Good written and spoken English (preferred). • Previous experience in rare diseases is an advantage. Skills: • Emotional intelligence and ability to build network and relations. • Work closely with other functions and facilitate cross-functional work. • Creativity, capacity to innovate and think differently. • Problem solving skills. • Demonstrates robust scientific knowledge, as appropriate for her/his role, and continuously seeks to refresh and expand therapeutic area trends and insights. • Innovative thinking • Intellectual curiosity and Growth Mindset • Project management Strong Communication skills: • Good communication skills, both oral and written, and able to engender trust and respect of peers, subordinates, and superiors. Ability to tailor communication appropriately according to audience, setting and objective. Communicate key messages in simple, crisp way. • Actively listens to others’ ideas and perspectives with an open mind and articulates convictions in a manner that conveys and fosters mutual respect, empathize with others effectively. • Use the appropriate amount and level of detailed information for the interested audience. Customer Focus: • Recognize and define internal and external stakeholders, understand their needs and proactively identify meaningful solutions. • Excellent stakeholder engagement skills including partnering with Therapeutic Area Experts and organizations is required. Locations Rome, Italy Worker Type Employee Worker Sub-Type Fixed Term (Fixed Term) Time Type Full time J-18808-Ljbffr