Senior HR Business Partner

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you’d like to help us build the place to find and buy anything on-line, this is your chance to make history and be intimately involved in growing our business by leading and supporting new building growth. We are looking for a dynamic and innovative leader who will enable this growth through implementation and support of our middle mile. Key to this mission is strategic, large-scale project management initiatives that will allow us to scale our organization for the future in a dramatic way. This role is both a strategic and hands-on leadership supporting BLQ8 Sort Center by developing standard processes and a HR team. Responsibilities Include: – Develop and drive critical people initiatives, large projects and providing great internal stakeholder and candidate customer support. – Builds cross-functional partnerships – works closely with Site Sr. Operations Leaders, and other departments such as Recruiting, PR, Estate, Finance, Legal, Payroll and HRS to achieve objectives. – Facilitates strategic project governance and communication to stakeholders and leads project status meetings. – Partner to identify best practices to be leveraged across the network IT and EU and define key performance indicators for successful expansion – Partners with key internal stakeholders to ensure deployment of HR tools and processes – Serves as Amazon cultural ambassador to site leadership team, employment base and local community: exhibits leadership principles and core values and infuses into local site culture – Serves as escalation point for any HR related site issues. – Mentors and develop the site HR team: ensures they are prepared to successfully deliver on-going HR support at site. – Encourages a culture of efficiency, innovation, and customer service. About the team Our HR employees in Italy are hands-on professionals that act both tactically and strategically to maximize employee engagement and development. For these reasons, our HR Leaders are in regular contact with field Associates and work closely with Operations. Core to the Business Team, not a separate Corporate function, HR understands the Business and supports its strategy and goals. Our HR Teams are experts in everything from employee relations to performance management, talent management to succession planning and employee engagement to legislative compliance. Have a full overview of what HR Operations means in Italy in our dedicated page https://hritalia.splashthat.com/ Looking for a different role? Check all the available openings throughout the Country at the following link Amazon Jobs – ITA HR Operations https://www.amazon.jobs/en/landing_pages/ops-hr-italy The commitment of our HR Leaders reflects in the achievement of HR excellence standards: Amazon Italy is a Top Employer Company since 2020 The Top Employer Certification is one of the world’s most prestigious in the field of Human Resources management, acknowledging the quality of the work environment, professional development opportunities and programs available to our employees. We have been certified and recognized over 1.857 organizations in 123 countries and regions across five continents. We are open to hiring candidates to work out of one of the following locations: Spilamberto, MO, ITA Basic qualifications – Minimum of a Bachelor’s degree or equivalent degree. – Sound experience in HR in an operations environment. Experience in improvement of HR KPIs (absenteeism, attrition, payroll defects, compliance rate etc.). – Knowledge of Italian Labor law – Experience in project management and facilitation of process improvement initiatives with a thematic focus on either of the following areas: Continuous Process Improvement, HR Technology/Systems implementation, Engagement activities, Workforce Flexibility/Workforce Planning – Advanced Excel and numerical skills, being able to work with large datasets, extract relevant metrics and to evaluate and analyze data succinctly – High command of English and Italian. – Self-starter, strong drive, problem solving, bias for action and result oriented with the ability and confidence to create structure in an ambiguous environment – Excellent interpersonal skills with the ability to communicate and influence at all levels in a matrix organization – Passion for innovative HR solutions and process improvement Preferred qualification – Customer service orientation with a demonstrated desire to exceed expectations – ability to serve multiple customers (employees, managers, HR). – Strategic view – ability to perform cost benefit analyses, accurately assess risk, forecast both long and short-term outcomes, and evaluate the implications in a complex business environment. – Experience identifying and resolving issues independently – solid sense of accountability and sound personal judgment. – Proven ability to influence others without having positional authority. – Ability to dive deep and develop innovative ideas for process challenges. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.