Hermes
The Senior Stock Controller contributes to the business of the store and to the quality of service to customers by ensuring a perfectly accurate and reliable management of the store stocks, with a continuous improvement approach.
The Senior Stock Controller works with the stock team for continuous and permanent stock accuracy between system-based and physical stocks, for overall organization and tidiness of all storage areas, in strict compliance with Group and local procedures.
Main responsibilities
• Embody Hermès values and culture, showing highest integrity and ethical behaviours;
• Act as role model for other stock team members.
Stock Operations Management and Control:
• Responsible for day-to-day operations and controls for a perfect stock accuracy;
• Perform accurate stock takes & cycle counts.
Continuous process improvement:
• Implement an optimized organization of storage;
• Stock-related procedures;
• Be aware of omnichannel sales processes and product assortment in order to understand implications on operations activities;
• Be a reference point for their expertise and problem solving competence, supporting other colleagues in complex activities.
Coordination:
• Work in constant cooperation with the store team Stock Operations Manager, sales teams (improvement / adjustment proposal of storage organization, floor storage replenishment etc.), Runners, Sales & Service Support Team (ex: receiving of repaired items and Customer Orders);
• Collaborate with Stock team of other stores to ensure smooth stock flows and share best practices;
• Support other colleagues developing their expertise and skills.
Profile
• Previous experience of at least 5 years in a Stock and coordination position, preferably in the Retail environment;
• Very organized, rigorous and reliable, proactive and able to organize and support the work of the team;
• Good communication skills and leadership, ability to work with sales teams and liaise with corporate;
• Service-oriented, proactive to propose improvements and support other team members;
• Proficient with Excel / IT tools;
• Fluent in both English and Italian (French will be considered a plus).
Per candidarti a questo lavoro visita talents.hermes.com.
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