Technical Sales Manager, Refractories Industry Italy

Technical Sales Manager, Refractories Industry Italy page is loaded Technical Sales Manager, Refractories Industry Italy Apply locations Fiorano Modenese, Italy time type Full time posted on Posted 30 Days Ago job requisition id REQ – 05306 The Company Calderys is a leading global solution provider for industries operating in high temperature conditions. The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes and molding processes. As an international business with over 100 years of expertise, we offer our employees a world of opportunity in more than 30 countries. Every day we build our future through teamwork, customer-centricity and a proactive mindset. We take a sustainable business approach that is forged on three key features: helping our customers in their energy transition needs, improving our own environmental footprint and being committed to our people and the local communities. In our company, performance is recognized and learning is promoted. Our services and solutions depend upon the expertise and commitment of our employees. So we ensure that they have the scope and opportunities to develop their potential within an international, inclusive and collaborative setting. It is an environment for people to grow, where every day is a new day and more exciting than the last; a workplace that is never boring For more information about who we are, please visit Calderys.com . The Position Technical Sales Manager, Refractories Industry Italy Job Summary Function: Account Management/Technical Sales Experience: min. 5 years Job type : Permanent Division: HTS (Calderys) Hierarchical attachment: Foundry Sales Director, Italy Country: Italy City: Fiorano Modenese (MO) – Italy Context Calderys/High Temperature Solutions (HTS) is an Imerys Business Area which serves three core markets – Iron & Steel, Foundry, and Thermal. We combine unique business expertise to provide customized and innovative solutions from our 36 plants along with end-to-end value-added services to all our customers. Being an international business, we offer to our more than 2500 employees a world of opportunities in our various locations in 33 countries. We put to work over 100 years of expertise to foster a positive impact for all our stakeholders. Every day we build a sustainable future through teamwork, customer orientation, and proactive mindset . We are a company where performance is recognized and learning is promoted; an environment where you can grow and fulfill your potential; a workplace where every day is a new day and it is NEVER BORING For more information on what we are made of? Go to www.calderys.com and www.imerys.com . Calderys/HTS is a member of the Imerys Group Mission The Sales Engineer Foundry supports the Foundry Sales Director Italy in maintaining and expanding our local market share. He/she takes charge of the management of customers and prospects of the customer portfolio, contributes to the development of the commercial strategy and is responsible for the commercial development, profitability and quality of the Foundry activities within the market. In addition, the position will also function as a technical expert internally and provide some sales support in terms of cost analysis and the definition of products and projects prices to the customers. Responsibilities 1. Technical Sales Participate in client discussions for technical sales on identified opportunities Ensuring the connection of experiences and technical proposals between Centers of Excellence and customers Support the development process of the customer along the stage gate process until final formulation (incl. leading trial management at the customer site and supervising trials at Imerys plant/ lab, managing qualification process at customers for technical changes on existing products) Lift customers’ technical objections along the stage gate process Identify technical opportunities on existing products to optimize value proposition 2. Customer innovation Identify unmet technical needs of customers and develop potential new products/ solutions Introduce and track KPIs to validate the effectiveness of new products Estimate time, cost of projects and product demand Act as link between customers and R&D/S&T/ Operations on new product development Lead trial management at the customer site and supervise trials at Imerys plant on new products Manage qualification process at customers for new products 3. Management of significant customer quality issues Respond to customers on significant quality issues and analyze causes and possible solutions Liaise with operations/ quality managers on solution identification and implementation 4. Internal and external expert role Manage technical training of sales/ marketing staff on his/her area of expertise Act as technical ambassador for his/her area of expertise in external communication (customer technical training, participation in external knowledge sharing, fairs & conferences, etc.) 5. Sales support / Reporting Provide sales support by conducting cost analyses and defining products and projects prices to customers Participate in budget & sales planning, ensure forecast accuracy, set sales performance goals accordingly Profile/Competencies Education, background, level of experience Bachelor’s Degree in Engineering or Material Sciences, or equivalent education in related fields Knowledge of refractory materials Minimum 5 years experience in a technical sales role Knowledge of the relevant industry and market Business acumen and Technical appetite Strong analytical, interpersonal and communication (including negotiation) skills; value-added solution selling Ability to use common IT tools (Excel, Word, Gsuite, Web tools) Salesforce skills would be an advantage Mandatory use of English (technical and commercial) Readiness to do regular business trips, mainly within Italy (up to 50%) Position Type Full time and Permanent Only technical issues will be monitored through the below inbox: recruiting.supportimerys.com PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED. To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered. CALDERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Similar Jobs (1) Technical Support Engineer Italy locations Fiorano Modenese, Italy time type Full time posted on Posted 30 Days Ago About Us Calderys is a leading global solution provider for industries operating in high temperature conditions. The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes and molding processes. As an international business with over 100 years of expertise, we offer our employees a world of opportunity in more than 30 countries. Every day we build our future through teamwork, customer-centricity and a proactive mindset. We take a sustainable business approach that is forged on three key features: helping our customers in their energy transition needs, improving our own environmental footprint and being committed to our people and the local communities. In our company, performance is recognized and learning is promoted. Our services and solutions depend upon the expertise and commitment of our employees. So we ensure that they have the scope and opportunities to develop their potential within an international, inclusive and collaborative setting. It is an environment for people to grow, where every day is a new day and more exciting than the last; a workplace that is never boring For more information about who we are, please visit Calderys.com. J-18808-Ljbffr