Q-Commerce Associate Director

About Glovo: We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day. At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds. In your application, please feel free to note which pronouns you use Your work-life opportunity: The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 30 mins. The way we want to grow is by making everything in cities immediately accessible. To reach this goal we need a 360, analytical, and results driven person to lead the quick commerce business in a startup where time is a crucial factor. You will act and operate as a startup within our company, so you must be a builder. Be a part of a team where you will: Be owner of Q-Commerce P&Ls Build and maintain relationships with the top retail Lead the commercial team to onboard new partners on our platform and the account management team to make active partners grow. Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties. Grow the sustainability of our darkstore network. Represent Glovo Italy in key stakeholder meetings. Get feedback from our partners and translate it into product, marketing and operations improvement. Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference. Define the medium and long-term strategy to achieve growth and profitability targets for your city in the established time. Give visibility using analytical reports to the main stakeholders of the project status and follow up on next steps. Improve operational efficiency of our partners and our MFCs by making sure we always deliver the best service to our customers. Improve operational efficiency of our partners by making sure we always deliver the best service to our customers. You have: 7 years of experience in fast-paced environments Experience in owning a full P&L Experience in managing a team of over 20 people Be driven to build a business from scratch, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented Ability to hire, manage and retain a top talent team Experience in understanding retail business, as well as revenue dynamics and drivers. Know how to negotiate and build your way into a super deal with big retail players Data-driven mentality: takes decision based on data and makes business judgment when necessary Ability to find smart and elegant solutions to complex, multi-disciplinary problems Proficiency in Italian and English Experience our Glovo Life benefits: Enticing equity plan Private health insurance Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders Discounted gym memberships Flexible time off Enhanced parental leave including nursery support Online therapy and wellbeing benefit What you’ll find when working at Glovo: Gas: Driven to deliver quality results quickly Good Vibes: Bring positivity and communicate openly Stay Humble: Self-aware and open to learning Care: Uplift people and the planet Glownership: Act as proud owners High Bar: Focus on Top Performance If you believe you match these values, we look forward to meeting you Wanna take a peek into what it’s like to work at Glovo? Follow us on Instagram and like us on Facebook Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee.