Technical Support Specialist Digital

Technical Support Specialist Digital Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. In our Electrification Business Area, for Smart Power Division, located in Bergamo, we are looking for a Technical Support Specialist Digital who will be responsible for supporting customers and to prepare technical guidelines, to help us develop and implement our growth strategies in global markets. Here’s why you will like working in ABB Ability Platform project: You will join new, strategic, next generation customer-oriented project. You will work with people passionate and excited about software, cloud and IoT. Our team is cross functional and works with agile methodology. We work with cutting-edge technologies and develop unique capabilities. We have access to global partners, expertise, and resources. This position reports to Market Development Specialist Your responsibilities Build-up an understanding of ABB’s growing ELSP Digital Portfolio and adjacent offerings from other divisions. Manage support cases from our local sales organizations and customers about the design, application and usage of our Digital Portfolio (hardware & software) while optimizing the total solution. Maintain technical competence on our digital portfolio and third-party technologies. Design, evaluate and document potential solutions and applications as reference for future projects. Prepare technical guidelines (in English) on an as needed basis to support the local sales organization in deploying the digital solutions for new applications. Your background Degree in Electrical Engineering, Information Technology, Energy Engineering or related field. Interest in at least one of the following fields: Sustainability, Energy Management, Technology. Proficiency in English and preferably also in Italian. Willingness to learn and quickly adapt. A high level of self-motivation, curiosity, and desire to learn about new technologies applying a problem-solving solution-oriented mindset. Demonstrated sense of ownership and responsibility working both individually and in a team. More about us We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. LI-Onsite Your benefits: • Enjoy a stable employment in a company with a long history in innovation and technology • Collaborate with experienced experts in an international environment • Seize individual development and training opportunities, from job specific to soft skills • Get private medical care (including offers for family members) • Receive attractive remuneration based on your experience and skills, and other financial benefits • Choose from various benefits in kind, ranging from healthy lifestyle offerings, to knowledge sharing, to teambuilding activities • Smartworking For further info: Gaia Pinto, Talent Partner ABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate Job Summary Job number: 87452117 Date posted : 2023-09-20 Profession: Digital Employment type: Full-Time