Retail HR Business Partner

Pandora Italia is looking for a passionate Retail HR Business Partner who works on field (North-East Central-East Italy) as a part of the dynamic SEMEA HR team.

At PANDORA we are guided by four values:

WE DREAM-we are visionaries and go beyond the obvious. WE DARE we pursue bold ambitions with courage and agility. WE CARE we care deeply for each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace where each of us can grow and contribute, WE DELIVER we keep our promises to colleagues, customers, partners and stakeholders.

We are all ambassadors of our brand and together we form the great Pandora community!

The right candidate for this role? A values champion, proactive, curious, a true people lover, a great  communicator. One of our values is “to care” and probably the most representative for the HR team.

Here you will have a unique opportunity to express your talents and be part of a team where you can build the best version of yourself! What are you waiting for?

Main purpose of the role:

Reporting to the Retail HR Manager, the Retail HRBP acts as the field HR point of contact for all the HR related issues referred to the assigned store population.

Working closely with HR Center of Expertise and Sales department, actively participate in projecting, planning and implementing HR initiatives, in improve the HR  tool and services for the store population, facilitating company best practices and supports change management projects.

Actively ensures that people have, preserve and foster a truly PANDORA DNA.

Key accountabilities:

For the target population:

• support the delivery of the Business plans and of the HR C&S Agenda
• point of contact for field trade unions, labor law and HR compliance cases, disciplinary procedures, H&S, local public labor offices
• support Talent Acquisition in identifying needs and opportunities in order to have the right plans and tools to satisfy recruitment needs depending on the work force planning. Support relevant effective implementation and is active in reaching and overcoming relevant KPI’s
• support Talent in  identifying needs and opportunities in order to have the right plans and tools to satisfy talent needs depending on the year work force planning and talent pooling. Support relevant effective implementation and is active in reaching and overcoming relevant KPI’s support Talent in learning process and induction activities
• support Talent in identifying and mapping high performers as well as employees with high potential to define development and succession plans coherently with the company needs
• support Talent in identifying needs and opportunities related to learning and development area. Support relevant effective implementation and is active in reaching and overcoming relevant KPI’s
• coach Sales People Manager
• support People Tech & Data in People Portal correct implementation and in identifying needs and opportunities in order to have the right plans and tools to understand, analyze, manage people trends.  Support relevant effective implementation and is active in reaching and overcoming relevant KPI’s
• support the entire People Performance Cycle. Support relevant effective implementation and is active in reaching and overcoming relevant KPI’s
• support employee engagement involving store staff in company culture,  values, EVP and projects.  Support relevant effective implementation and is active in reaching and overcoming relevant KPI’s
• support Payroll & Administration in managing overall issues related to contractual, policies and administrative activities
• ensure all policies and procedures are being followed by the Store employees

Professional qualifications & technical skills:

• Master degree in HR, Legal, Retail, Business Administration/Management or relevant equivalent.
• At least 5 years of previous experience in the role within an international retail organization
• Good knowledge of “CCNL Commercio”, labour laws and litigation
• Good knowledge of Retail best practices and of HR Management best practices
• Good knowledge of principles and practices related to personnel administration
• Proficiency with Microsoft Excel and Power Point.
• Fluent in English & Italian

Personal competencies:

• Strong interpersonal and communication skills, those enable to work with people at all levels, motivate others and change people’s attitudes when necessary
• Solid problem-solving, business acumen and negotiation skills
• Service and team oriented
• Initiative and ability to offer new ideas
• Fast learner, able to pick up product knowledge quickly and accurately, personal commitment to improving your own knowledge and skills
• Good organizational and planning skills, ability to deal with situations where multitasking is frequently required
• Proactivity and curiosity

The availability to travel is mandatory for this field role.

About Pandora 

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.